Harte-Hanks Trillium Software Customer, UMB Bank, Wins Prestigious TDWI 'Best Practices' Award
Thursday, 21 June 2007
Harte-Hanks Trillium Software (NYSE: HHS), a leading enabler of Total Data Quality solutions, announced that its customer UMB Bank was named the winner of the 2007 TDWI Business Intelligence Best Practices Award in the data governance category. The award also acknowledges Trillium Software as an honoree.
TDWI (The Data Warehousing Institute) Best Practices Awards program is designed to recognize organizations that have demonstrated excellence in developing, deploying, and maintaining business intelligence (BI) and data warehousing (DW) applications. Winners are chosen by a panel of independent judges who have expertise in these areas.
UMB Bank, headquartered in Kansas City, MO, is a full-service banking organization that offers complete banking and related financial services to individuals and businesses. The organization implemented Trillium Software’s data quality solutions as part of an enterprise CRM [customer relationship management] initiative to streamline customer information and become a more customer-centric information and service company.
According to Kanon Cozad, senior vice president & director of application development, UMB Bank, the organization is astutely aware of the important role data quality plays not only in ensuring the success of its CRM system, but also the strategic value that the Trillium Software System® has had in its overall data governance plan.
"Having UMB Bank and Harte-Hanks Trillium Software recognized for this project shows the strong results that can happen when data quality is applied to broader business initiatives," said Len Dubois, vice president of marketing for Trillium Software at Harte-Hanks. "By leveraging the strength and innovation of the Trillium Software global data quality solution, UMB Bank was able to ensure a view of its customers that the organization trusted and relied upon to grow its business. This has resulted in increased efficiencies within the organization, improved cross sales opportunities, and has provided business users more knowledge ‘in the moment’ to make better decisions."