AnswerNet Buys RSVP Call Center
Tuesday, 14 November 2006
The AnswerNet Network, the world’s largest telemessaging firm and a leading contact center services provider, has purchased RSVP Call Center/S’il Vous Plait Message Center, located in New York City.
RSVP provides third-party customer service, order entry and telephone answering services. Its clientele includes catalog and e-tail companies, New York City retailers, government agencies, and nonprofit organizations.
The RSVP acquisition follows on the heels of a recent purchase by AnswerNet of another similar services provider, Proxy Communications, of Plano, Texas.
Proxy, like RSVP, has a strong catalog/e-tail client base. AnswerNet, which is privately held, has been building its catalog and e-tail client portfolio and has become a leading supplier in this growing market.
“RSVP is a continuation of our strategy to acquire more blue chip order entry and customer relationship management clientele,” says Gary A, Pudles, President and Chief Executive Officer, The AnswerNet Network. “With the additions of RSVP and Proxy to the AnswerNet Network, we are poised to have our busiest holiday season ever.”